See How Privacy Applies To Wallet Records
Our Privacy Policy covers the details supplied during account creation, including your phone number, login identifier, verification status and selected account settings. When you use DANA, OVO, GoPay, QRIS, a bank transfer or a virtual account, we receive transaction references and status details needed to match
-
1
your account activity; we do not need your wallet password. We also record device type, browser signals, login time and pages opened so we can detect unusual access and keep the account path working. Cookie settings can affect saved preferences and session continuity. We retain records
-
2
for the period needed for account support, security checks and legal duties, then remove or separate them when no longer needed. Where local law permits, you can request a copy, correction or deletion through our support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.